Introduction
Welcome to the privacy policy for Wellth & Wild Ltd (“Wellth & Wild”, “we”, “us” or “our”). We respect your privacy and are committed to protecting your personal data when you visit our website, purchase products, or use our services.
Personal Information
When you purchase products from us, create a customer account, make an enquiry, or sign up for email updates, we collect personal information such as your name, address, email address, and (where relevant) phone number. This information is used solely by us and our trusted agents for the purposes of:
- Processing and fulfilling orders
- Responding to enquiries and customer support requests
- Managing therapy session enquiries, bookings and online payments
- Sending you updates and newsletters if you have explicitly opted in
We will not share your personal details with third parties unless required by law. By providing your information, you consent to its use for the purposes described. You may request the removal of your personal data at any time by contacting us at hello@wellthandwild.co.uk.
Please note, for accounting and legal compliance reasons, we are required by UK law to retain order details within our financial records for a minimum of six years.
Marketing Communications
If you sign up to our newsletter or choose any other marketing opt-in, you may receive emails about new products, special offers, and Wellth & Wild news. You can unsubscribe at any time using the unsubscribe link at the bottom of each email.
Data Security
Protecting your data is extremely important to us. Our website is hosted by a World Host Group (WHG) subsidiary in a secure UK datacentre, protected by firewalls and with encrypted transfer of information through secure socket layer technology (SSL).
We also use Cloudflare services to help safeguard and optimise our website. Cloudflare provides DNS management and proxy services to filter malicious traffic and enhance performance. As part of this process, certain technical data such as IP addresses may be processed by Cloudflare under their own privacy practices.
Payments made through our website are securely handled by trusted third-party providers Stripe and PayPal. We do not store or have access to your full payment details. Both providers meet strict security standards, including PCI-DSS (Payment Card Industry Data Security Standard), ensuring your financial information is protected.
We work only with partners who apply robust data protection and compliance measures.
Cookies and Analytics
Our website uses cookies to ensure essential functionality such as managing your shopping basket, remembering preferences, and keeping the site secure. We may also use anonymised analytics to understand how visitors use our website and improve your browsing experience. You can adjust your browser settings to decline cookies, although this may affect the functionality of certain parts of the website.
Data Retention
We will only retain your personal data for as long as is necessary to fulfil the purposes we collected it for, including compliance with legal, accounting, and reporting requirements.
Your Legal Rights
Under UK data protection law, you have rights over your personal information, including:
- The right of access – you can request copies of the personal data we hold about you
- The right to rectification – you can ask us to correct or update inaccurate information
- The right to erasure – you can request that we delete your data, subject to legal exceptions
- The right to restrict processing – you can ask us to stop or limit how we use your data
- The right to object – you can object to certain types of processing
- The right to data portability – you can request that we transfer your data to another organisation or to you
If you wish to exercise any of these rights, please contact us using the details below.
How to Contact Us
If you have any questions about this privacy policy or how we handle your personal data, you can reach us at:
Wellth & Wild Ltd
Email: hello@wellthandwild.co.uk
Changes to This Policy
This privacy policy was last updated on 29 September 2025. We may update it from time to time, and any changes will be posted on this page.